News and Updates
The shop has reopened for all clock and watch repairs with our usual opening hours.
Because our shop is closed to the public, we are only able to receive packages from Royal Mail (as we pick these up in person from their office). Please DO NOT send in items using other mail carriers until further notice, as we are unable to receive them. Sorry for any inconvenience.
We have had to close our shop to customers and are now working purely as a postal service until further notice. Please telephone us on: 01700 505112 or email: [email protected] if we can help in any way. We will return to normal trading as soon as possible.
Please note that we no longer service or repair anniversary clocks (ball clocks).
We have just completed changes to our website to freshen up it's look and make it mobile-friendly. A much larger percentage of internet users are visiting this website from mobile devices than ever before, and we feel it is important to make the site as user friendly for them as possible. All of our original content has been maintained, the site just has a new theme.
I am often asked which items I prefer to work on. I think I would have to say that I prefer to work on watches built in the 50's, 60's and 70's. Not only were these watches generally manufactured to a very high standard, but we also carry a vast stock of spares from that time period to assist us with repairs...
Before sending your watches to us, please note that we do not value watches, restore dials or polish / refurbish / re-plate cases and bracelets. We are repairers rather than restorers. Also, we no longer repair or service any ROLEX or TUDOR watches, AUTOMATIC chronographs or KEY-WOUND pocket and fob watches.
In order that we can help as many customers as possible each month, we ask that you limit the number of clocks / watches in any one parcel to a maximum of THREE. Further parcels can be sent once the repairs in the first parcel are completed and paid for.
Many clock and watch repairers around today repair only expensive or modern brands. We are different! Even if your "Old Faithful" clock or watch is a very old one or a very inexpensive brand, we realise that such items often have real value to you, because of their association either with you or one of your relatives. We are happy to repair any such items, depending of course on the availability of spare parts, etc..
We are no longer able to offer this service to our customers. All watches received by us will, of course, have their case seals renewed as instructed by the owner. However, the effectiveness of any such seals can no longer be guaranteed.
Regrettably, we can no longer offer our services to 'Dealers', (those who buy watches and clocks purely to re-sell them) or other clock and watch repairers, retailers or traders, but will now concentrate solely on customers who actually make personal daily use of the items sent into us for repair.
We are always looking for donations of any old clocks, watches, parts or tools that are about to be thrown out - they are of very real use to us, no matter what the condition! We will gladly pay postage or arrange collection where possible. So please keep us in mind when clearing out that loft, ok?
Jamie Swift will be joining us as a member of staff on July 2nd working as a trainee horologist and general factotum. Jamie is also our webmaster and has just finished the creation of our new website.
